Sunday, 7 December 2008

My Computer Is Broken

Dear All,

Well on the way back from Helene's my computer fell over in the back of the van because it hadn't been packed properly. I didnt do the packing, I left it up to others and just provided the "muscle" (well... you know what I mean :P ) There are now two gouges in the screen which are really noticeable and needless to say I am very very very unhappy, which I think is pretty understandable. I am not trying to place blame, and I know accidents happen, but even so I am now left with a broken screen.

I leant my computer on the understanding that if it got broken it would be replaced and unfortunately the screen is now unusable and is going to need to be replaced. I have found the cheapest version available on Dell that will serve as a replacement whilst giving me the same screen size and specs.

http://accessories.euro.dell.com/sna/productdetail.aspx?c=uk&l=en&s=dhs&cs=ukdhs1&sku=185319

As you can see the replacement is currently £162. I am asking that the remaining budget be used to replace my computer screen because I do not feel that it is fair for me to have to pay for a new one considering that it wasn't even my fault that it got broken.

Again I am not pointing fingers, I'm sorry if it sounds that way. I'm not sure how much is left in the budget, but I would really appreciate a response ASAP please. Thank you very much.

Lee

5 comments:

Katia Antz said...

can we not claime on the insurance? Just a suggestion xox

Digisnapr said...

Unfortunately the excess for the insurance is £250. So if we used that then we would actually end up spending more money then if we just bought it out of the budget :( Its a pain in the arse I know.

Tom said...

Maybe we could get a second- hand one? This would therefore be like for like and a lot cheaper than insurance cover. Do you think you could bring the monitor into class this afternoon Lee so we can have a look? I'm not doubting that it's broken but it will be useful to see it in order to get you a replacement and assess what condition it was in before the exhibition (minus dents).

It doesn't necessarily need to be a Dell, they charge a lot for branding anyway but I guess it depends what Lee thinks doesn't it?

Alternatives:

http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@0446606938.1228736507@@@@&BV_EngineID=ccdcadefljelleicflgceggdhhmdfof.0&page=Product&fm=null&sm=null&tm=null&sku=987724&category_oid=#productInformationSection

http://www.amazon.co.uk/LG-W2042S-Widescreen-Silver-Monitor/dp/B001BN8YLM/ref=sr_1_4?ie=UTF8&s=electronics&qid=1228736715&sr=1-4

http://www.lambda-tek.com/componentshop/index.pl?prodID=B121434

The insurance will cost £250 if I'm not mistaken?

Niks said...

yeah, thats an interesting point Tom. if lee/you could bring it in, that would be cool love

Digisnapr said...

The Samsung one that you have suggested would be a suitable replacement I geuss. Its cheaper so that is good, and it gives me the same resolution and size.

I will bring it to the meeting. I have only had it for 7 months though and the only damage came from the fall.

I do not want a second hand screen though. My current computer is covered by warranty so that if it screws up i can send it back to Dell. If i get given a second hand screen I wont be covered by this. This can all be discussed at the meeting though.